Shipping policy
Last updated: 02.24.26
Thank you for shopping with Alolitees! Each item is made especially for you, so shipping includes both production and delivery time.
👕 Processing & Production Time
All items are made-to-order.
🕒 Production time: 2–5 business days
Orders are sent to production shortly after purchase and cannot be changed once processing begins.
📦 Estimated Shipping Times
United States: 7–14 business days
Canada: 10-14 business days
International: 10–21 business days
Delivery times may vary depending on location and carrier conditions.
🚀 Order Tracking
Once your order ships, you will receive a tracking number via email.
Please allow 24–48 hours for tracking updates to appear.
🌍 International Shipping
International orders may be subject to customs fees, duties, or taxes. These charges are determined by your country and are the customer’s responsibility.
⚠️ Shipping Delays
While most orders arrive on time, delays may occur due to:
• holidays or peak seasons
• weather conditions
• carrier delays
• customs processing
We appreciate your patience and understanding.
📍 Incorrect Addresses
Please double-check your shipping address before placing your order.
We are not responsible for packages delivered to incorrect addresses provided at checkout.
If you notice an error, contact us within 12 hours at [your email].
📦 Lost or Missing Packages
If tracking shows your package as delivered but you have not received it:
- Check with neighbors or your local post office.
- Contact the shipping carrier.
- If you still need assistance, email us and we’ll help.
💌 Need Help?
We’re here for you!
🕒 Response time: 24–48 business hours
🌐 alolitees.myshopify.com
Thank you for supporting our made-to-order shop